Welcome to the “Switch to Tech as a Customer Success Manager” Program

Learn practical skills, build confidence, and land high-paying global roles in SaaS & FinTech.

100% tailored for Africans ready to transition without learning how to code.

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Get coached by a 7+ year CS expert with global experience and community support.

Join over 1,000+ learners who are mastering job-ready skills, building confidence, and starting tech careers that pay.

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Practical Training Modules

Customer Success Fundamentals
Retention, Onboarding, Engagement
Hands-on training with Zendesk, Intercom, etc.

Live Mentorship & Career Coaching

Access to industry mentors
Interview prep, resume/LinkedIn reviews
Role-play sessions (onboarding, renewal, QBRs)

Downloadable Templates & Workbooks

Weekly summaries
Persona + call planning sheets
Interview STAR templates
Real dashboards & mock data